Assistance for Florida Policyowners Affected by Hurricanes Helene and Milton

Recently, residents of Florida were impacted by Hurricanes Helene and Milton that made landfall on September 26, 2024 and October 9, 2024, respectively.

For our policyowners:

Effective immediately, the following actions are applicable until December 10, 2024 for all affected policyowners in Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Monroe, Nassau, Okaloosa, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton and Washington counties, and any other counties that subsequently declare an emergency due to Hurricanes Helene and Milton in Florida:

Extensions on payment of premium. Policyowners in Florida may defer premium payments that come due, interest free, until December 10, 2024. Any cancellation or lapse notices you receive may be ignored if the lapse or cancellation date is prior to December 10, 2024. Premium should be paid by December 10, 2024.
Extensions on other time limits. Illinois Mutual is extending the time periods for taking other actions that have time limits, such as the submission of a claim, proof of loss or other information, up to and including December 10, 2024.
Affected policyowners are invited to call (800) 380-6688 with any questions or concerns.

For our agents:

Our sales team will work with affected agents to assist them with their business needs and communicating with policyowners. Affected agents are invited to call (800) 437-7355, Option 2 with questions or concerns.

It is our sincere goal to accommodate the needs of our policyowners that have been affected by these hurricanes. If you have questions, please feel free to contact us at (800) 437-7355.

Assistance for North Carolina Policyowners Affected by Tropical Storm Helene

Recently, residents of North Carolina were impacted by Tropical Storm Helene that started on September 26, 2024 and continued through September 27, 2024.

For our policyowners:

Effective immediately, the following actions are applicable until November 26, 2024 for all affected policyowners in Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes, and Yancey counties and to the Eastern Band of the Cherokee Indians of North Carolina, and any other counties that subsequently declare an emergency due to Tropical Storm Helene in North Carolina:

Extensions on payment of premium. Policyowners in North Carolina may defer premium payments that come due, interest free, until November 26, 2024. Any cancellation or lapse notices you receive may be ignored if the lapse or cancellation date is prior to November 26, 2024. Premium should be paid by November 26, 2024.
Extensions on other time limits. Illinois Mutual is extending the time periods for taking other actions that have time limits, such as the submission of a claim, proof of loss or other information, up to and including November 26, 2024.
Affected policyowners are invited to call (800) 380-6688 with any questions or concerns.

For our agents:

Our sales team will work with affected agents to assist them with their business needs and communicating with policyowners. Affected agents are invited to call (800) 437-7355, Option 2 with questions or concerns.

It is our sincere goal to accommodate the needs of our policyowners that have been affected by this tropical storm. If you have questions, please feel free to contact us at (800) 437-7355.

Assistance for South Carolina Policyowners Affected by Tropical Storm Helene

Recently, residents of South Carolina were impacted by Tropical Storm Helene that started on September 26, 2024 and continued through September 27, 2024.

For our policyowners:

Effective immediately, the following actions are applicable until November 26, 2024 for all affected South Carolina policyowners due to Tropical Storm Helene:

Extensions on payment of premium. Policyowners in South Carolina may defer premium payments that come due, interest free, until November 26, 2024. Any cancellation or lapse notices you receive may be ignored if the lapse or cancellation date is prior to November 26, 2024. Premium should be paid by November 26, 2024.
Extensions on other time limits. Illinois Mutual is extending the time periods for taking other actions that have time limits, such as the submission of a claim, proof of loss or other information, up to and including November 26, 2024.
Affected policyowners are invited to call (800) 380-6688 with any questions or concerns.

For our agents:

Our sales team will work with affected agents to assist them with their business needs and communicating with policyowners. Affected agents are invited to call (800) 437-7355, Option 2 with questions or concerns.

It is our sincere goal to accommodate the needs of our policyowners that have been affected by this tropical storm. If you have questions, please feel free to contact us at (800) 437-7355.

Assistance for Tennessee Policyowners Affected by Tropical Storm Helene

Recently, residents of Tennessee were impacted by Tropical Storm Helene that started on September 26, 2024 and continued through September 27, 2024.

For our policyowners:

Effective immediately, the following actions are applicable until November 26, 2024 for all affected Tennessee policyowners due to Tropical Storm Helene:

Extensions on payment of premium. Policyowners in Tennessee may defer premium payments that come due, interest free, until November 26, 2024. Any cancellation or lapse notices you receive may be ignored if the lapse or cancellation date is prior to November 26, 2024. Premium should be paid by November 26, 2024.
Extensions on other time limits. Illinois Mutual is extending the time periods for taking other actions that have time limits, such as the submission of a claim, proof of loss or other information, up to and including November 26, 2024.
Affected policyowners are invited to call (800) 380-6688 with any questions or concerns.

For our agents:

Our sales team will work with affected agents to assist them with their business needs and communicating with policyowners. Affected agents are invited to call (800) 437-7355, Option 2 with questions or concerns.

It is our sincere goal to accommodate the needs of our policyowners that have been affected by this tropical storm. If you have questions, please feel free to contact us at (800) 437-7355.

Assistance for Georgia Policyowners Affected by Hurricane Helene

Recently, residents of Georgia were impacted by Hurricane Helene which was also preceded by strong storms that started on September 27, 2024.

For our policyowners:

Effective immediately, the following actions are applicable until November 26, 2024 for all affected policyowners in Appling, Atkinson, Bacon, Baldwin, Ben Hill, Berrien, Bleckley, Brantley, Brooks, Bryan, Bulloch, Burke, Camden, Candler, Charlton, Chatham, Clinch, Coffee, Colquitt, Columbia, Cook, Echols, Effingham, Emanuel, Evans, Glascock, Glynn, Hancock, Irwin, Jeff Davis, Jefferson, Jenkins, Johnson, Lanier, Laurens, Liberty, Long, Lowndes, McIntosh, Montgomery, Pierce, Putnam, Richmond, Screven, Taliaferro, Tattnall, Telfair, Tift, Toombs, Treutlen, Turner, Ware, Warren, Washington, Wayne, Wheeler, Wilkinson, and Worth, and any other counties that subsequently declare an emergency due to Hurricane Helene and the strong storms in Georgia:

Extensions on payment of premium. Policyowners in Georgia may defer premium payments that come due, interest free, until November 26, 2024. Any cancellation or lapse notices you receive may be ignored if the lapse or cancellation date is prior to November 26, 2024. Premium should be paid by November 26, 2024.
Extensions on other time limits. Illinois Mutual is extending the time periods for taking other actions that have time limits, such as the submission of a claim, proof of loss or other information, up to and including November 26, 2024.
Affected policyowners are invited to call (800) 380-6688 with any questions or concerns.

For our agents:

Our sales team will work with affected agents to assist them with their business needs and communicating with policyowners. Affected agents are invited to call (800) 437-7355, Option 2 with questions or concerns.

It is our sincere goal to accommodate the needs of our policyowners that have been affected by this hurricane event. If you have questions, please feel free to contact us at (800) 437-7355.